• You may contact us via our email address for inquiries of a refund or a defective product.
• All refunds, returns, and exchanges are subject to approval.
• We do not accept returns or exchanges unless the item you purchased is defective or we shipped the wrong item. If you receive a defective/wrong item, please contact us at theagapistore@gmail.com with details of the product and the defect. An unboxing video might be required. We will not entertain if there is no unboxing video without cuts.
• Strictly no cancellation of orders unless initiated from our side. A cancellation fee of P50.00 shall be charged to the buyer.